Privacy Policy for MyGlowingPickle.com
1. Introduction
At My Glowing Pickle (“we”, “us”, “our”), accessible at myglowingpickle.com, we are committed to safeguarding the privacy and personal data of all our customers, visitors, and users. Protecting your information is of paramount importance to us, and we adhere to applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data, and describes your data privacy rights.
2. Scope of this Privacy Policy and Our Role as Data Controller
This Policy applies to all data collected by or on behalf of My Glowing Pickle through our website (myglowingpickle.com), including services, communications, transactions, and interactions with you. For the purpose of GDPR and other applicable data protection laws, we are the “Data Controller” of your personal data. As the Data Controller, we determine the purposes and means of processing your data.
3. Categories of Personal Data We Process
We may collect and process various categories of data, including but not limited to the following:
a) Usage Data
This includes data regarding how you interact with our website, such as your IP address, browser type and version, time zone setting, location, language preferences, operating system, referring URLs, pages visited, session duration, and other diagnostic data.
b) Account Data
Includes your full name, mailing and billing addresses, email address, phone number, login credentials, and other contact data provided at registration.
c) Profile Data
Includes your preferences, interests, purchase history, user behavior, and responses to surveys or feedback provided through the website.
d) Communication Data
Includes any correspondence with customer support, contact form submissions, chat logs, and other records of communication between you and us.
e) Technical Data
Includes data collected from your device such as hardware model, operating system version, browser plug-ins, system configurations, and mobile network information.
f) Transaction Data
Includes billing details, payment card information (processed securely via third-party providers), delivery address, order summaries, and refund history.
g) Preference Data
Includes your consents for receiving marketing communications, product and service interests, language selections, and cookie preferences.
4. Legal Bases for Processing Personal Data
Our processing of your personal data is grounded in the following lawful bases under GDPR:
– Contractual Necessity: To deliver our services and fulfill our obligations under a contract with you.
– Legal Obligation: To comply with the law (e.g., tax obligations, fraud prevention).
– Legitimate Interests: To improve our services, secure our systems, and operate our business efficiently, provided such interests do not override your rights and freedoms.
– Consent: Where legally required or voluntarily provided, especially in relation to marketing communications or non-essential cookie placement.
For residents of California, we uphold rights under the CCPA and do not “sell” personal information as that term is defined under such law.
5. Your Rights under GDPR and CCPA
You are entitled to exercise the following rights regarding your personal data:
– Right of Access: Request confirmation of whether we process your data and, if so, receive a copy.
– Right to Rectification: Request correction of any inaccurate or incomplete data we hold about you.
– Right to Erasure: Request deletion of your data in certain circumstances (“right to be forgotten”).
– Right to Restriction: Request limitation of processing under specific conditions.
– Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format or request transfer to another data controller.
– Right to Object: Object to our processing, including for direct marketing.
California residents may also request disclosure of personal data collected, request deletion, and opt out of any data sale (not practiced by MyGlowingPickle.com).
To exercise your rights, please contact [email protected].
6. Security Measures
We implement industry-standard administrative, technical, and organizational safeguards to ensure the protection of your personal data, including:
– SSL/TLS encryption for all data transmissions.
– Role-based access controls and authentication procedures.
– Periodic data backups and secure storage.
– Regular staff training in data protection and privacy.
– Ongoing monitoring and response procedures for security breaches.
Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute data security but remain vigilant in our efforts to protect your data.
7. International Data Transfers
We may process your personal data outside of your jurisdiction, including in countries that may not provide the same level of data protection laws as in your home country. In such cases, we implement Standard Contractual Clauses approved by the European Commission, or rely on other legally recognized mechanisms, to ensure adequate protection of your data.
8. Data Retention Policy
We retain personal data only as long as necessary to fulfill the purpose for which it was collected, including to comply with legal, accounting, or reporting obligations. Specific retention periods include:
– Account and Profile Data: Retained as long as your account is active and for up to 6 years thereafter.
– Transaction Data: Retained for a minimum of 7 years for financial and tax compliance.
– Communication Data: Retained for up to 3 years post-interaction.
– Usage and Technical Data: Anonymous or aggregated where possible, and retained for up to 2 years for analytics and service improvement.
– Marketing Preference Data: Retained until you withdraw your consent or opt-out.
9. Cookie Policy
MyGlowingPickle.com uses cookies and similar technologies to enhance your experience. These include:
– Essential Cookies: Necessary for website functionality, login sessions, and security.
– Functional Cookies: Enable personalized features such as user preferences and region settings.
– Analytics Cookies: Help us understand user interaction with the website to improve performance.
– Performance Cookies: Monitor site speed, errors, and response times to improve responsiveness.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, you may manage cookie preferences through our cookie banner or browser settings. Consent for non-essential cookies is obtained before placement. You may also opt-out of analytics and marketing cookies at any time.
California consumers may exercise their right to opt-out of “sale” or “sharing” of personal data via our cookie consent tools, although we do not engage in such practices.
11. Children’s Privacy
My Glowing Pickle does not knowingly collect or solicit data from individuals under the age of 13. If we learn that we have inadvertently collected such data, we will promptly delete it. If you believe a child under 13 has provided us personal data, please contact us at [email protected].
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal obligations or our data processing practices. Any material changes will be communicated through this website or, where appropriate, via email or direct notice. Continued use of our services following any amendments constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact:
Privacy Team
[email protected]
At MyGlowingPickle.com, we prioritize transparency, accountability, and compliance with privacy laws. We take your privacy seriously and welcome your inquiries or concerns regarding the handling of your personal data.