PRIVACY POLICY
1. Introduction
At myglowingpickle.com, we are dedicated to protecting the privacy and personal data of our users. We recognize the importance of upholding the highest standards of data privacy and complying with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information. By accessing or using any services provided on myglowingpickle.com, you acknowledge that you have read and understood this Policy.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through your use of the website myglowingpickle.com, and any associated platforms or communication channels. For purposes of applicable privacy legislation, My Glowing Pickle is the Data Controller of your personal information. If you have any questions regarding this Policy or the handling of your data, you may contact us directly at [email protected].
3. Categories of Data Processed
We may collect, process, and store the following categories of personal data:
– Usage Data: Includes information about how you interact with our website, such as IP address, browser type, operating system, session timestamps, pages visited, and referring URLs.
– Account Data: Includes personal identifiers such as your name, postal address, email address, phone number, and account login credentials provided at sign-up or during profile updates.
– Profile Data: Includes preferences, purchase history, user behavior, and activity within the platform.
– Communication Data: Includes your communications with us, including support inquiries, feedback, and records of your interactions with our team.
– Technical Data: Includes information about your device, hardware model, operating system, screen resolution, and system configurations.
– Transaction Data: Includes payment details (such as the last four digits of your payment method), billing addresses, and delivery/shipping information related to purchases made on myglowingpickle.com.
– Preference Data: Includes consents for marketing and promotional activities, responses to surveys, and interest data related to products and services.
4. Legal Bases for Processing
We process your personal data in accordance with the following lawful bases, as defined by the GDPR:
– Consent: Where you have given us explicit permission to process your data (for instance, when signing up for marketing communications).
– Contractual Necessity: When the processing is required to fulfill a contract or provide a service you have requested (e.g., fulfilling an order).
– Legal Obligation: When required to comply with a legal or regulatory obligation.
– Legitimate Interests: When processing is necessary for our legitimate business interests, provided these interests are not overridden by your fundamental rights or freedoms—for example, to maintain the security of our services or understand usage trends.
5. Your Rights
In accordance with GDPR and CCPA (where applicable), you have the following rights regarding your personal data:
– Right of Access: You may request access to your personal data and request a copy thereof.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your data where there is no legal reason to retain it.
– Right to Restriction: You may request limitation of processing in certain scenarios.
– Right to Data Portability: When applicable, you may request that your personal data be transmitted directly to you or to another controller.
– Right to Object: You may object to data processing based on legitimate interests, direct marketing, or profiling.
To exercise any of these rights, please contact us at [email protected]. We will respond in accordance with applicable laws.
6. Security Measures
We implement and maintain comprehensive technical and organizational security measures to protect your personal data, including:
– End-to-end encryption of data in transit and at rest.
– Role-based access controls and multi-factor authentication for internal systems.
– Regular security audits, vulnerability assessments, and staff training.
– Routine data backups and data integrity safeguards.
Although we employ rigorous security frameworks, no method of transmission over the Internet can be guaranteed 100% secure, and we encourage you to take your own precautions when using our services.
7. International Transfers
Where your personal data is transferred outside of your country of residence, including transfers to jurisdictions that may not offer the same level of data protection, we ensure it is protected by:
– Implementing standard contractual clauses approved by the European Commission.
– Ensuring compliance with regional data protection laws through supplementary safeguards and risk assessments.
– Utilizing approved certification mechanisms and data transfer frameworks, where applicable.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. Specific retention periods include:
– Account Data: Retained while your account is active and for up to 7 years thereafter to comply with legal obligations.
– Usage and Technical Data: Retained for up to 24 months for analytical and diagnostic purposes.
– Communication Records: Retained for up to 5 years for auditability and customer service inquiries.
– Transaction Data: Retained for 7 years in line with accounting and regulatory requirements.
– Marketing Consent and Preference Data: Maintained until you withdraw your consent.
Upon expiration of the retention period or if a valid deletion request is received, your data will be securely deleted or anonymized.
9. Cookie Policy
Myglowingpickle.com uses cookies and similar technologies to ensure website functionality, improve performance, and provide analytical insights. Our use of cookies includes:
– Essential Cookies: Necessary for the operation of the site (e.g., authentication and session management).
– Functional Cookies: Enhance user experience (e.g., user preferences).
– Analytics Cookies: Used to analyze site traffic and improve services.
– Performance Cookies: Aid in measuring website performance and usage patterns.
10. Cookie Management and Compliance with GDPR & CCPA
Users are offered granular control over their cookie preferences through our cookie management platform. On your first visit to myglowingpickle.com, you will be presented with a cookie banner allowing you to accept or customize your preferences. In accordance with the GDPR, we obtain your explicit consent for non-essential cookies. Under the CCPA, you have the right to opt out of the sale or sharing of your personal data, including that collected through cookies. Users may also adjust their browser settings to disable cookies at any time.
11. Special Protections for Children Under 13
Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children under the age of 13. If we discover that personal information from a minor has been collected in violation of this policy, we will take appropriate steps to delete that information as soon as practicable. Parents or guardians who believe a child has provided personal data may contact us at [email protected].
12. Policy Updates and User Notifications
We may revise this Privacy Policy from time to time. When changes are made that materially affect your rights or the way we process personal data, we will notify you either through a prominent notice on the site or via email to registered users. Continued use of myglowingpickle.com following the implementation of policy changes constitutes your acceptance thereof.
13. Contact
If you have questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
Email: [email protected]
We are committed to respecting your privacy and ensuring your data is handled in accordance with applicable data protection laws and principles. For further information or specific requests, do not hesitate to reach out via the contact email above.